Broken Category/Sort function for Gallery page
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Hi!
This is my first time posting (and I hope I’m posting this at the right place; otherwise just let me know and my apologies in advance), I desperately need help to find out why my company’s WordPress website’s Category/Sort function for the gallery page is not working.
—http://www.polybuilding.com.sg/types-of-stones/
Clicking ‘Marbles’ and ‘Travertines’ return me with an empty Gallery.
For example, this product page:
—http://www.polybuilding.com.sg/gallery/grigio-carnico/ has technically been ticked under ‘Marbles’ in the Gallery Categories; however, it’s not turning up in the Gallery at all.I’m tasked with adding a new Category (i.e. ‘Cambria Quartz *NEW*’) but I’m unable to proceed because of this broken Category/Sort function.
I have updated my WordPress to the latest 4.7.2, and according to research, this website is using a paid Grandis theme from Orange Themes.
A little backstory if it somehow helps; the company who did this WordPress website has closed down quietly, momentarily shutting down my company website as well. The IT dept has tried their best to salvage much of the website, and by the time I came to this company, I already found the WordPress website to be slightly buggy. The broken Category/Filter function bugs me the most as I couldn’t find any solution to this basic Gallery function.
I’m unable to contact Orange Themes tech support as I didn’t have the login details to verify the ownership of the website and they didn’t respond to any of my emails.
Any advice to fix this issue would be very much appreciated.. Thanks! 🙂
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@gnoric Yeah, I’ve tried adding a new category (i.e.‘Cambria Quartz *NEW*’), but none of my pages show up in that selected category.
Quite a number of pages that are Gallery-categorised under e.g. ‘Exotic Stones’, do turn up under Exotic Stones, while I have some pages that belong under ‘Granite’, end up turning up at ‘Exotic Stones’ instead..
I tried looking up for the codes [Appearance > Editor > Stylesheet (style.css)] but I don’t see a particular set of codes that belong to the Gallery; how can I have access and edit the codes for the Gallery page?
Can you copy paste your whole page content (from the editor’s text view) you have on the filter page? While you have 8 “menu items” you only have 7 tabs that can be shown, from which one is empty. I presume you are using some sort of shortcode to display what you are displaying.
If that is the case, and you know where to find that shortcode’s code, please copy and paste that also.
Under Appearance > Editor > Templates > I believe I the following codes belong to the Gallery Template page codes as it contains wordings of the menu items [i.e. All Items, Cambria Quartz *NEW!*, Exotic Stones, Granites, Limestone, Marbles, Onyx, Travertines]. However I’m not quite sure where can I find a particular page content belonging to a Filter page..
Grandis Premium Theme: Photo Gallery Page Template (template-gallery.php)
[ redacted ]
@admin, can you please fix formatting as his code broke the page.
@novi4polybldg can you please use the “code” tags when pasting code. Like this it is almost impossible to read.
To use the code tags just click on the code button before and after your code. This should give you ´´ <– these just the other way around.Had a thorough look through what you pasted and to say the least, it is not very well coded.
1. You run a DB query for each category separately. This makes your site unnecessarily slow.
2. The category names are hardcoded into your theme. Adding a category requires adding php.
3. You seem to be editing the main theme, not aa child theme. You are aware that this will break if the theme ever gets updated?Maybe you raise these issues with the theme developer, and get him to fix it.
If you truly wanted a proper fix, you should contact a pro developer like myself to code you a proper solution.
If you want to keep the “not so nice” code, and just be pointed in the direction to “make it work”, you need to look for the code bits starting withglobal $postand ending with<?php } ?>. This currently repeats 7 times.
Once for “all categories” and then for each category one by one. You should see the category names in the query (except the first one). It looks like this:
$getallcat = new WP_Query(array(“post_type” => “gallery” , “gallery-cat” => “exotic-stones” , “posts_per_page” => -1));You need to have 9 code blocks like that, and in the right order.
@gnoric Thank you so much for your explanation (Especially point no.3)! As I’m not proficient in codings, identifying the root issues will at least help shed some light on the situation. I’ll try to read up on the issues you’ve raised up and see what I can do.. Appreciate your kind help and time.
@jdembowski Noted and apologies for the missing ‘code’ tags & wrong forum posted, will keep that in mind. There is no way for me to contact the theme developer (Orange Themes) as they only accept tech support request for customers with registered email address/ username, in which unfortunately I have none as there wasn’t a proper handover before the web company shut down suddenly. Orange Themes hasn’t been responding to my emails or social media messages as well for the past weeks.
But it’s alright, I’ll see what else can be done. Thanks both 🙂
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