Images Not Auto Attaching

Resolved backwardsla
(@backwardsla)

9 years, 5 months ago

Hey,

After uploading to 3.7.14 I have not been able to save the auto publishing feature of images for Twitter. A lot of posts I have that are older are built into macros & then are re-shared here and there. Now the problem is that when I updated to 3.7.14 all the attached auto images aren’t selected anymore and when posts are shared to Twitter they are missing their image.

I have Cloudflare installed for webinar software, would this affect the plugin at all? I will attach all other plugins that may be affecting SNAP.

http://www.dailyhiphopjamz.com/wp-content/uploads/2017/01/Screen-Shot-2017-01-31-at-2.42.06-PM.png

http://www.dailyhiphopjamz.com/wp-content/uploads/2017/01/Screen-Shot-2017-01-31-at-2.41.59-PM.png

http://www.dailyhiphopjamz.com/wp-content/uploads/2017/01/Screen-Shot-2017-01-31-at-2.42.06-PM.png

http://www.dailyhiphopjamz.com/wp-content/uploads/2017/01/Screen-Shot-2017-01-31-at-2.41.59-PM.png

Thanks,
Al

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Author NextScripts
(@nextscripts)

9 years, 5 months ago

1. Please update to the latest version 3.7.15. It has some fixes for Twitter attached images.

2. Please see the article here http://www.nextscripts.com/snap-features/how-snap-sets-images/
Thread Starter backwardsla
(@backwardsla)

9 years, 5 months ago
Hey,

In the prior post I said that I had made the most recent update yet was only experiencing this since version 3.7.14.

When I go to older posts & select the change back to auto attach image to post, the settings don’t save. Older posts default to not having Twitter selected.

http://www.dailyhiphopjamz.com/wp-content/uploads/2017/01/Screen-Shot-2017-01-31-at-1.51.39-PM.png

Then when I click the auto publish buttons & upload the save doesn’t change anything.

So this is when I click the buttons.

http://www.dailyhiphopjamz.com/wp-content/uploads/2017/01/Screen-Shot-2017-01-31-at-1.46.56-PM.png

After I click upload the updates don’t apply. Is there a way to adjust settings on all posts, or do I have to go back in one by one and fix these & if so how do I get them to save the settings I select?

Thanks,
Al
- This reply was modified 9 years, 5 months ago by backwardsla.
Plugin Author NextScripts
(@nextscripts)

9 years, 5 months ago

Have you tried 3.7.15? This issue has been fixed there.

Thread Starter backwardsla
(@backwardsla)

9 years, 5 months ago

Yes I am using 3.7.15. Not 14, sorry for the confusion.

The older posts like I said in the above post are not changeable to save to re-post Tweets with images attached.

How do I make a change that affects all posts that are published?

.15 only works on the newer posts, each time their is an update will it make it so that the previous posts I update do not display Twitter images?

Al

Plugin Author NextScripts
(@nextscripts)

9 years, 5 months ago

What is the problem exactly? Checkbox is not staying checked or checkbox is checked, but “Post” button posts without image?

Thread Starter backwardsla
(@backwardsla)

9 years, 5 months ago

Hey,

“Checkbox is not staying checked”

Plugin Author NextScripts
(@nextscripts)

9 years, 5 months ago

Please contact support directly. We need to take a look at your environment.

Thread Starter backwardsla
(@backwardsla)

9 years, 5 months ago

I did four days ago. This is my ticket number.

865840

Plugin Author NextScripts
(@nextscripts)

9 years, 5 months ago

In case someone else finds this topic before the next release.

SNAP 3.7.15 (and older) has a conflict with ACF Pro (Only Pro, ACF Free works fine).

ACF hijacks the post saving process for its own reasons and messes up SNAP info in the process. As the result SNAP changes are not saved.

We will include fix/workaround in the next release.

Thread Starter backwardsla
(@backwardsla)

9 years, 5 months ago

Cool, so the problem won’t be fixed until the next release unless I turn off the plugin?

Plugin Author NextScripts
(@nextscripts)

9 years, 5 months ago

I fixed it on your site, since I was already there.

Everybody else will get the fix in the next release.

Viewing 11 replies - 1 through 11 (of 11 total)

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