Didn’t work and NO Support

  • loomisdigital

    (@loomisdigital)


    9 years, 3 months ago

    I downloaded the plugin because it is noted as the “the official Worldpay US plugin and has been certified by Worldpay US”. It sketched me out that there was a third party involved- Payment Plugin, but I tried it out because I needed a WordPress solution with Worldpay. They say that they know WordPress and are happy to help, but when I emailed their support to request help, all I was offered was an upsell to a different payment gateway that their company owns. When I responded that I just needed help, they deactivated my account and told me to find another solution.

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  • Plugin Author Clayton R

    (@mrclayton)

    9 years, 3 months ago

    Hi @loomisdigital,

    The solution has been verified by Worldpay and passed their certification process, nothing misleading or sketchy about that. Your correspondence with us was unprofessional and we chose to no longer work with you as we have a zero tolerance policy for disrespectful communication. Life is too short.

Viewing 1 replies (of 1 total)

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