Error ocurred while retrieving the facebook feed

  • Resolved amicusservices

    (@amicusservices)


    9 years, 3 months ago

    I can’t get the plugin to retrieve data from my facebook page. I get this message: Error occured while retrieving the facebook feed

    I’ve checked settings on the Facebook page and it says the page is visible to everyone on country and age restrictions.

    Is there another setting I need to change?

    I’m using the Facebook page name: amicusservicesdiddington which is here: https://www.facebook.com/amicusservicesdiddington/

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Sajid Javed

    (@sjaved)

    9 years, 3 months ago

    Hello 🙂

    I tested your Facebook fan page on my own test site and it is displaying the feed successfully.

    See screenshot:
    http://take.ms/HfB1k

    That seems to be a temporary issue that should be resolved by now.

    If no, then you are using your own access token or default ?

    Sajid

    Thread Starter amicusservices

    (@amicusservices)

    9 years, 3 months ago

    Yes, it’s working fine now Sajid. Thanks.
    Debbie

    sloors87

    (@sloors87)

    9 years, 3 months ago

    Hi ,
    I can’t get the plugin to retrieve data from my facebook page. I get this message: Error occured while retrieving the facebook feed

    I’ve checked settings on the Facebook page and it says the page is visible to everyone on country and age restrictions.

    Is there another setting I need to change?

    I’m using the Facebook page name: amicusservicesdiddington which is here:
    https://www.facebook.com/centro.fitzone/

    This is my code
    [efb_feed fanpage_url=https://www.facebook.com/centro.fitzone/
    layout=full image_size=normal type=page post_by=me show_logo=1 show_image=1 show_like_box=1 links_new_tab=1 post_number=3 post_limit=3 cache_unit=1 cache_duration=minutes]

    yesyeah

    (@yesyeah)

    9 years, 2 months ago

    Same issue. One of my FB pages works fine, the other doesn’t, it shows the error: “Error occured while retrieving the facebook feed”

    Why would one page not work? Please advise, thanks!

    Plugin Author Danish Ali Malik

    (@danish-ali)

    9 years, 1 month ago

    Hi @yesyeah

    Can you share your page url ?
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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