Can’t see installed plugin

  • Resolved Prolet

    (@prolet)


    9 years, 5 months ago

    Hi,

    I installed a plugin called Vidrack-Video Recorder.
    I can’t see it on FTP, I can’t see it on my cPanel plugin folder.
    It is visible on my dashboard, but there is a collision and my website is crashed.
    I renamed all plugins and the theme to see what will happen but no success at all.
    I believe the problem is(as always) with mu-plugins of s2Memebrs plugin, as the error message says too – Fatal error: Call to undefined function current_user_is() in /home/……./public_html/wp-content/mu-plugins/s2-hacks.php on line 7
    I renamed the folder, I deleted it too and no success again.
    The author of Vidrack will help, I am sure. But due to time difference I can’t have his help now.
    How on Earth can I find where the plugin is installed?! The installation was as always – dashboard-plugins-add new-done!
    Please help!
    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator t-p

    (@t-p)

    9 years, 5 months ago

    try Enabling debugging and post the results.

    Thread Starter Prolet

    (@prolet)

    9 years, 5 months ago

    Thank you, t-p (@t-p) but no change at all.

    Moderator t-p

    (@t-p)

    9 years, 5 months ago

    but no change at all.

    You mean debugging does not show any info?

    Also, try flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. If your host provider has a “Purge Varnish” option or if you can ask your provider to flush memcache on your server.

    Thread Starter Prolet

    (@prolet)

    9 years, 5 months ago

    Thanks again t-p but all of that was done long time ago.
    I also deleted the mu-plugins folder and yet the same message is still on without any change at all. Whatever i do the result is null.
    Speaking about the provider, I have to say that the website was migrated yesterday to a different server.
    I will speak to the guys to see what they will say, if there is a link between the migration and the problem.
    Whatever happens, I will keep you posted.
    Thank you for your advice!

    Moderator t-p

    (@t-p)

    9 years, 5 months ago

    I have to say that the website was migrated yesterday to a different server.

    Is this the guide they followed to move:
    https://codex.wordpress.org/Moving_WordPress

    Thread Starter Prolet

    (@prolet)

    9 years, 5 months ago

    I don’t know.

    The server provider did it for me. I was moving from shared to a VPS server.
    t-p, I just noticed something…
    The MySQL tables show everything from 2014 and 2015.
    Nothing from the last year or the last few weeks!
    Is that normal?

    Moderator t-p

    (@t-p)

    9 years, 5 months ago

    make sure your data base is fully moved

    Thread Starter Prolet

    (@prolet)

    9 years, 4 months ago

    Dear t-p,
    it turns out the problem was related with the migration of the website. Because I didn’t know how to do it, the hosting company did it …. not very well.
    It was a very weird experience.
    Thank you for your advice!

    Moderator t-p

    (@t-p)

    9 years, 4 months ago

    glad to know it 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

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