• hi there,

    is the give plugin up to date with the latest version of wordpress?

    i am encountering issues with my donation forms.

    http://www.uniteddogsaruba.com/campaign/lets-spay-and-neuter/
    the donate button on this page is not working after the update to the latest version of wordpress. also the donation totals are not shown anymore nor in the header nor in the campaigns itself.

    is this template related or Give?

    Please let me know since donations are vital for our foundation.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter mercedes@thetrain.nl

    (@mercedesthetrainnl)

    plus to add to the above, since i updated the latest version of wordpress no donations are added anymore. however in paypal i see them but not in Give in the back end.

    Please help

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    Yes Give is current with the latest version of WordPress and beyond already. We always develop on the latest available development versions of WordPress to stay current because we know how important donations are for organizations like yours.

    It looks like there’s a javascript error on your donation page here:
    http://www.uniteddogsaruba.com/donation/

    Please deactivate all plugins besides GIVE. If it works as expected then re-activate each plugin one at a time until you see the problem again. Then let us know which plugin caused the error and we’ll dig into it.

    If after deactivating all other plugins it still does not work correctly, then tell us where we can get a copy of your theme to test.

    Let me know how that goes. Thanks!

    Thread Starter mercedes@thetrain.nl

    (@mercedesthetrainnl)

    Hi There,

    I deactivated everything however no change.

    So issues with Give are:
    1. no fundraising bar anymore in the header
    2. in our campaign, spay and neuter, the donation button is not working
    3. in our campaign on a mobile the two campaigns are overlapping, responsive seem not to work
    4. Donations done by paypal through the website do not seem to update Give anymore.

    Please help!

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Please contact us through our contact page here:
    https://givewp.com/contact-us
    Choose the “You requested that I contact you” option

    I can help you better over there. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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