Problems with login

  • Resolved Beef Supreme

    (@polymathy)


    9 years, 4 months ago

    Hi!

    I just installed this plugin. However, I can’t seem to login to my site, from the maintenance screen. It tells me my credentials were wrong. However when I try to access the backend directly and type them in, I can login without a problem. When I then try to view the frontend, I get logged out and only see the maintenance mode. What’s wrong here? I can’t work on my site with this.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Fruitful Code

    (@fruitfulcode)

    9 years, 4 months ago

    Hello.

    Thank you for contacting us.

    Do you use Free or Pro version of plugin?

    Regards.

    • This reply was modified 9 years, 4 months ago by Fruitful Code.
    Fruitful Code

    (@fruitfulcode)

    9 years, 3 months ago

    Hi,

    Hope you are doing well. Did you solve this issue?

    Regards.

    • This reply was modified 9 years, 3 months ago by Fruitful Code.
    aseth181012

    (@aseth181012)

    9 years, 3 months ago

    Hey there,

    it seems that i’ve a similar problem. I’ve added my user groups which should be able to log in to my website for some early preperations. But only my root admin account is able to login. I’ll only see “Permission Access denied” in my Browser, followed by the lock icon switching to red color as soon as i entered my account details for my regular user accont.

    Running WordPress 4.7.1 and Maintenance Pro 3.3 on WordPress Network Mode.

    Thanks and have a nice day!

    Edit from 21-01-2017, 13:16: I have to add the fact that no user can login to my website after i’ve excluded user roles. Even my root admin account can’t login. As soon as i clear all user exclusions, my users can login successfully. I’ve also tried to add to reverse the user exclusions but this also leads to the result that no one of my team members can login.

    • This reply was modified 9 years, 3 months ago by aseth181012.
    • This reply was modified 9 years, 3 months ago by aseth181012.
    Fruitful Code

    (@fruitfulcode)

    9 years, 3 months ago

    Hi.

    Thanks for using our plugin and your information.

    I will submit this issue to our development department and will keep you updated about solution.

    Regards.

    Thread Starter Beef Supreme

    (@polymathy)

    9 years, 3 months ago

    Hi!

    I use the free version.

    Fruitful Code

    (@fruitfulcode)

    9 years, 3 months ago

    Hello.

    Our developers solved this issue. In order not to wait for the update, please use the latest developers version from GitHub:

    https://github.com/Fruitfulcode/Maintenance

    You should replace your data directory to data from the archive. Don’t forget to unzip it. If you didn’t change anything in the source files then your configuration will be not lost.

    Regards.

Viewing 6 replies - 1 through 6 (of 6 total)

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