marker boxes not showing up | WordPress.org

Resolved SnowB1
(@snowb1)

9 years, 4 months ago

I have a map installed with multiple markers showing where they should. When you click on the markers no boxes open. In the admin section the boxes come up but never load any information. I am on version 2.1.1 of map builder.

Thanks in advance for any help

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Matt Cromwell
(@webdevmattcrom)

9 years, 4 months ago

Can you provide a link to the map so I can see the problem live?

Thread Starter SnowB1
(@snowb1)

9 years, 4 months ago

Sure, the link is at http://libertyiron.com/affiliateslocations/. I have also tried turning off the dragging, panning and other items to see if that would fix anything.

Plugin Author Matt Cromwell
(@webdevmattcrom)

9 years, 4 months ago

There’s an error coming from Google saying that the API key used is not authorized for use on that website. So this is an API issue. I’d recommend removing ANY domains from your API key first, and then try adding the domain with different formats (with www or without) until it works as expected.

Just as a reference, here’s our docs on the Google API keys:
https://wordimpress.com/documentation/maps-builder-pro/creating-maps-api-key/

Thanks!

Thread Starter SnowB1
(@snowb1)

9 years, 4 months ago

Thanks for the reply. I am waiting on the client for the access to their current keys. I will say this is taken care of. I appreciate your help!

Plugin Author Matt Cromwell
(@webdevmattcrom)

9 years, 4 months ago

Glad to hear.

If you’re enjoying Google Places Reviews and appreciate our support, we’d love a kind review from you here:
https://wordpress.org/support/plugin/google-maps-builder/reviews/

Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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Tags

Markers

5 replies
2 participants
Last reply from: Matt Cromwell
Last activity: 9 years, 4 months ago
Status: resolved