Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Try deactivating all of your plugins to explore whether any could be responsible. If none are, keep all plugins deactivated and switch to the Twenty Fifteen/ Fourteen theme to see whether it could an issue with your theme.
If you cannot access your dashboard, you can deactivate all of your plugins via FTP.
To deactivate all of your plugins via FTP, you just need to rename the “plugins” folder (yes the “plugins” one). Then WordPress will automatically deactivate all of your plugins. You can rename the folder name straight back afterwards.
If still that doesn’t work, you can try replacing the core WordPress files. Pay attention to the bits in bold:
Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.
