Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Hi @rickfry, We’re almost in the same position as you but we’re also blind to the underlying code of your website. This is why we cannot support commercial themes or themes that have been custom built.
If it helps further attempts to search the code, this is the HTML generated for the telephone number:
<div id="phone">Tel: 01942 396589 (Lines Open 24/7)</div>
You might not find an exact match because the underlying PHP used for that line could be different.
A common convention for themes distributed on WordPres.org is to put information that appears at the top of the page in a file called ‘header.php’, or sometimes a mixture of that and the ‘functions.php file’. This might be helpful, but it might lead you astray as this is just a convention adopted by themes distributed on WordPress.org.
Hi thanks for the suggestions. A developer friend has just found it buried in the menu_section.php file. Access via Appearance-Themes-Editor-menu_section.php
I downloaded all the files on the site an did a text search but it didn’t show up. I need to review my search techniques.
Hope this helps someone