Tracking Pixel Added But No Conversions Counted

  • Christian

    (@recipesocial)


    9 years, 7 months ago

    Hi,

    I’ve added your plugin and i’m using https://adespresso.com/ to manage FB ads, which adds the conversion pixel to the site. When creating the ad in AdEspresso I saw a green tick after the conversion pixel had been yet. I received just over 1400 clicks to my site, but none was recorded as conversions. Why is this and what am I missing?

    Thanks,

Viewing 1 replies (of 1 total)
  • Plugin Contributor intellywp

    (@intellywp)

    9 years, 6 months ago

    Hi @recipesocial,

    Thank you for choosing uf!

    Be aware we usually answer tickets on support@intellywp.com so do not hesitate to contact us there sending us more information about how we can reproduce this issue, please.
    We need a web page URL, or more, where we can check the source code to see what is going on and, eventually, some screenshots of your plugin settings or about how you have defined the script.

    I hope you can understand that, without information, it is very difficult for us to figure out how to reproduce your issue and, eventually, help you to fix it.

    Alternatively, if you like the idea, you can send us valid WP credentials filling up this form here https://intellywp.com/report-a-bug/
    We will connect to your website to check it out and understand what cause your issue.

    Thanks,
    Julie.

Viewing 1 replies (of 1 total)

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