Custom fields not getting added, turn off notifications

  • Resolved troybara

    (@troybara)


    9 years, 5 months ago

    Contacts are successfully getting added to the correct list, but only the name, email, and phone are populating. None of the 5 custom fields I specified are showing up in the contact’s details. Do I need to create the custom fields in Constant Contact before hand?

    Also, is there any way to turn off the email notification (“Great News: You just captured a new visitor submission”) to the site owner when someone signs up?

    Thanks!

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 years, 5 months ago

    I’ll need to check with some people regarding the first part, as I’m not sue offhand what may be going on there.

    For the second part, see https://wordpress.org/support/topic/ability-to-turn-off-admin-notification-of-signups/. It is a known request that we’re looking into possibly implementing. The thread there has reasoning for potentially leaving it on, but it’s not written off by any means.

    Thread Starter troybara

    (@troybara)

    9 years, 5 months ago

    Thanks for the quick reply Michael. Please let me know when you hear something back on the custom fields not populating, since that kinda makes this plugin useless for us if we’re not able to capture the data we need.

    I was able to disable the notification emails by striking out line 165 in includes/class-mail.php:

    public function get_email() {
    // Eventually we’ll make this configurable.
    return get_option( ‘admin_email’ ); <—
    }

    Thanks!

    • This reply was modified 9 years, 5 months ago by troybara. Reason: Found solution for notifications
    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 years, 5 months ago

    Note you’ll have to re-do that any time we push out an update, just so you’re aware.

    For my information, what were the custom fields being used?

    Thread Starter troybara

    (@troybara)

    9 years, 5 months ago

    Yep, not a problem. As long as I’m able to redirect it I’ll make the change each time.

    I’m using 6 custom text fields. All of the data in those fields are appearing in the notification email, just not in Constant Contact. When viewing a contact’s details after getting added from the form there’s nothing under the “Additional Contact Fields” section.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 years, 5 months ago

    Sorry, was asking for specifics for those custom fields. Are they the pre-filled in ones, or ones you typed in yourself? Say “favorite color?” or similar. Would love to insert them into my own dev site, and use the values you provided, in case that’s part of the issue at hand.

    Thread Starter troybara

    (@troybara)

    9 years, 5 months ago

    Oh, sorry about that. The ‘select a field’ is selected as ‘custom text field’, and some of the Field Labels are:

    Type of services you provide
    Type of contractor
    Scope of work seeking
    List up to 5 NAICS codes

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 years, 5 months ago

    I believe I have worked out the issue, and it is something on our end. Hoping to have a new release out with the fix, before Christmas but if you want help amending it now, I can get you taken care of.

    Thread Starter troybara

    (@troybara)

    9 years, 5 months ago

    That’s great to hear! If it’s not too much trouble, I’d like to fix it as soon as possible since we’re having to manually add in the extra fields now for each entry that comes in. Please let me know what I need to do. I appreciate your quick replies and keeping up with this issue!

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 years, 5 months ago

    Give this one a try, and let me know if that fixes the custom field issue, thanks.

    https://cloudup.com/ctaOA6mgzEa

    Thread Starter troybara

    (@troybara)

    9 years, 5 months ago

    That did the trick! The only nag/suggestion I’d make for the next revision is to be able to label the custom fields (if it’s even possible) for Constant Contact. For example, the way it’s listed in CC is:

    Custom Field 5: custom : test
    Custom Field 6: custom : test
    Custom Field 7: custom : test

    It would be nice to know what custom field the data is for without having to look at the form.

    Thanks again!

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 years, 5 months ago

    A detail I was noticing last night as I was looking into this, and I am plotting to look into it.

    Thanks for all the help and patience.

    agentjimmy

    (@agentjimmy)

    9 years, 5 months ago

    Hi Michael,

    Will this file work for anyone? I installed it and I am not able to get custom fields data to move over to my Constant Contact account.

    When I click on the down arrow to select a field should I see a new field name or should I still use Custom Text Area?

    edit:
    Nevermind.

    My contact showed up in my account with the data I submitted under the Custom Text Area.

    • This reply was modified 9 years, 5 months ago by agentjimmy. Reason: answered myself
    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    9 years, 5 months ago

    The change in the version above was related to the sending via the API, not regarding the UI for creating some fields and such. That said, looks like it worked in the end.

Viewing 13 replies - 1 through 13 (of 13 total)

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