Error 500 when I try and create a form

  • Resolved Why Not Advertising, LLC

    (@whyknott)


    9 years, 5 months ago

    For some odd reason I installed the plugin and when I try and click Add New form or click the lists link within the plugin it throws a Error 500.

    The http://www.runkles.com page isn’t working

    http://www.runkles.com is currently unable to handle this request.
    HTTP ERROR 500

    any help would be great, I tried deactivating other plugins to see if it was a conflict and that didn’t work the error still happens

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    9 years, 5 months ago

    Hi whyknott,

    Sorry to hear that it’s causing issues. Sadly “Error 500” errors are a bit difficult to debug, as there are many things that could cause it. Do you know if your current hosting setup is currently logging errors?

    Is it happening upon activation and everything is going to errors? Or just when trying to access the plugin’s form builder page, for example?

    Plugin Author Constant Contact

    (@constantcontact)

    9 years, 5 months ago

    Any followup to this one? Would love to know what we can do to help resolve the issue.

    Plugin Author Constant Contact

    (@constantcontact)

    9 years, 3 months ago

    Marking resolved due to no activity and no followup.

    Please feel free to open a new thread, with updated information, as necessary.

Viewing 3 replies - 1 through 3 (of 3 total)

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