No data displayed from Gravity Forms

  • andymaciel

    (@andymaciel)


    9 years, 5 months ago

    Hello!
    I´ve been using CFDB for a long time succesfully, and just now I´m having troubles with it. I have recently updated Gravity Forms plugin version 2.1.0.1 and also CFDB version 2.10.25 but from CFDB I´m not able to see the submitted data from Gravity Forms entries even though I have info. From the CFDB page I have the following message: No form submissions in the database. I´ve already checked the options of CFDB and it´s supposed to capture the Gravity Forms submissions. Can you help me to fix this because in past versions I didn´t have this problem.
    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Michael Simpson

    (@msimpson)

    9 years, 5 months ago

    I’m not able to reproduce this problem. Using those versions of each plugin, I created a form submission and I see it in the CFDB administration page.

    If you have done other configuration changes to the site, like changing the database table name prefix, then CFDB might be now working off a new empty table in the DB instead of the original one (which would still be there). Check your DB for tables ending in the name “cf7dbplugin_submits” such as wp_cf7dbplugin_submits. If there is more than one such table, then you would need to drop the empty one and rename the old one to the name that is now being used. Also check those tables for how many rows are there.

    Thread Starter andymaciel

    (@andymaciel)

    9 years, 5 months ago

    Hello Michael,

    Thanks for your help. I tried to activate/deactivate several times all plugins, made changes to their configuration, and strangely, now CFDB is working. If I fill up a register it is saved in the GF DB and CFDB, but the first 5 entries before this was fixed, are not showed in the CFDB. I didn´t change the tables prefix or name. Do you might know why could be the problem with the first 5 entries? I´ll be making more tests and if I found what happened I´ll post it here in case anyone else have the same problem.

    Cheers!

    Plugin Author Michael Simpson

    (@msimpson)

    9 years, 4 months ago

    I don’t know. Please let me know what you find out. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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