Mobile + Redirection

  • Resolved lularound

    (@lularound)


    9 years, 6 months ago

    Hi, I have basically two problems:
    1. the Image Post homepage doesn’t work on mobiles (it just show a white page with the title of my image post page)
    2. Redirection plugin doesn’t work with this theme. It was working with the previous theme, now it doesn’t. I have now very few plugin (Yoast seo, Redirection, Jetpack, Contact Form, Broken Link Checker).
    Could you please help me?
    My website is irenedisumma.com
    Thanks a lot for your help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter lularound

    (@lularound)

    9 years, 6 months ago

    p.s. I’ve already updated the theme to the latest version

    Theme Author Shaped Pixels

    (@shaped-pixels)

    9 years, 6 months ago

    Greetings…

    For issue #1, I checked your site in my ipad and it worked well, but looked at it in my iphone which shows me the problem. You need to disable your jetpack mobile feature; I believe that is causing the issue because it replaces the theme’s own responsive styling.

    For issue #2, I’m not sure what you mean by “redirection”? Perhaps if you can provide a bit more info on what you are redirecting? Plus, if you are using a third party plugin, then any issues that arise from that will be their support. I know you said it doesn’t work when you switched to this theme, but I would recommend contacting their support first and see what they say. Usually conflicts relate to plugins.

    By the way, nice looking front page with the grid!

    • This reply was modified 9 years, 6 months ago by Shaped Pixels.
    Thread Starter lularound

    (@lularound)

    9 years, 6 months ago

    Thanks for your prompt reply!

    issue #1 resolved by disabling the jetpack mobile feature, thanks!

    issue #2 Redirection is the WP plugin to manage 301 redirections. I need to redirect few posts from my previous website.

    Thanks

    Theme Author Shaped Pixels

    (@shaped-pixels)

    9 years, 6 months ago

    You are very welcome 🙂

    For redirection, no theme should be interfering with 301 redirection as this is handled outside of a theme. Ideally the “best” method for redirection is using .htaccess, but if you are using the “Redirection” plugin that I just looked up, I see they don’t use htaccess.

    I would still recommend contacting their support and let them know your redirects are not working.

    Thread Starter lularound

    (@lularound)

    9 years, 6 months ago

    #issue 2 by disabling Redirection WP plugin. It now works great with Quick Page/Post Redirect Plugin.
    Thanks a lor for your help

    Theme Author Shaped Pixels

    (@shaped-pixels)

    9 years, 6 months ago

    Thank you for following up about the redirection. What is important is that everything is working for you now 🙂

    Cheers,
    Andre

Viewing 6 replies - 1 through 6 (of 6 total)

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