Issue with Select2

  • owencydev

    (@owencydev)


    9 years, 7 months ago

    Hello,

    I’ve inherited a website that has been built using your Ultimate Member plugin.

    Everything seems to be working fine, although my client has complained that the “Search” page doesn’t and has never worked.
    Upon further inspection, the search page is just a Member directory with search enabled.

    No matter what member directory i used, or what fields i try to create. Select2 throws the following error (With relation to the field obviously, this field in question was regions)

    ‘Uncaught query function not defined for Select2 s2id_regions’

    Any help here would be greatly appreciated.
    For now, i’ve temporarily resolved the issue by simply turning the search off, which is fine while there are little members. But the service is growing fast and the ability to search is imperative.

    Kind regards,

    Ollie

Viewing 3 replies - 1 through 3 (of 3 total)
  • borisv

    (@borisv)

    9 years, 7 months ago

    That error is telling you that some element(s) is not being loaded or defined and can’t be selected.
    I suggest you back up all your files including mySql. De activate Ultimate Member and re-activate and update to the latest version.

    If that doesn’t fix the issue, do a conflict test on the theme first and then plugins and see if it is caused by a conflict. You can click the link for directions on the plugin/theme conflict test:

    http://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

    Let us know if this helps,

    Thread Starter owencydev

    (@owencydev)

    9 years, 7 months ago

    Hi Borisv, Thanks for getting back to me.

    I’ve done all the things you would expect, Updated the plugin, reinstalled etc.

    The odd thing is, the options display, If i inspect the elements i can see the select item with the id of s2id_regions.

    But as the javascript throws an error out, nothing happens when i then click search.

    Perhaps you could take a look at the page?

    The link is below:

    https://starssittingservice.com/?page_id=5051

    borisv

    (@borisv)

    9 years, 7 months ago

    I took a look and I see all your UM java-script assets appear way too low in the page load order. You should de-activate that theme and test UM with really just the Twentysixteenn default one.

    If that doesn’t resolve the issue, then it’s a plugin conflict. You deactivate them and test them one by one ’til you find the culprit.

    I wouldn’t be surprised if it’s theme and it never really worked though.

    Let us know,

Viewing 3 replies - 1 through 3 (of 3 total)

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