@dtom
Sorry you are having troubles. To best serve you, please provide the following information:
1. Link Your Implementation of Popup Maker (www)
2. If you have to click something on your page to get the popup to show, please specify where.
This type of behavior is usually caused by having an iframe in your popup, which we can do nothing about.
If it’s not an iframe issue, then it could also be caused by some theme styles overwriting styles for popups. In which case, you’ll want to implement this code:
html.pum-open.pum-open-overlay, html.pum-open.pum-open-overlay.pum-open-fixed .pum-overlay {
overflow: hidden!important;
}
You can also try this, which was created by one of our users, and has been reported to fix scrolling issues on mobile devices:
html.pum-open.pum-open-overlay, html.pum-open.pum-open-overlay.pum-open-fixed .pum-overlay {
overflow: hidden;
position: fixed;
width: 100%;
}
html.pum-open.pum-open-overlay.pum-open-scrollable .pum-overlay.pum-active {
overflow-y: scroll;
-webkit-overflow-scrolling: touch;
}
Hope this helps. Thank you for your patience.
@dtom – Another possibility is that you have your popup positioned at Middle Center which doesn’t work well with long content on mobile devices. Try using Top center instead.
Hope that helps.
Closing this ticket due to inactivity. If you’re still having an issue, create a new thread, link this one, and we will continue troubleshooting.
Please take a moment to rate and review our plugin and/or support.
