403/404problems

  • gratefullpain

    (@gratefullpain)


    9 years, 8 months ago

    hi having set up a front page for our site im now moving on to the store and contact etc but when i go to view them i get ‘Forbidden

    You don’t have permission to access / on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.’

    not sure why this is happening
    also on my other word press site im able to simply eddit the url in the edditor but on this one i cant can you help id like to simply have the urls as say
    many thanks and look forward to your help many thanks ian

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    9 years, 8 months ago

    403 forbidden means that your browser isn’t able to load the scripts up because your server isn’t allowing it. This is a hard one to solve. Because anything could be blocking the server.
    – Most likely this is a server permissions/ownership issue, so ask your host what’s going on
    – check your .htaccess files for anything strange.
    – make sure your server settings are not overriding the .htaccess file
    – try a full Manual Upgrade, to make sure all the WordPress files are there and correct..
    – Make sure to backup everything (including database) before doing any action, in case.

    Thread Starter gratefullpain

    (@gratefullpain)

    9 years, 8 months ago

    hi thanks for the reply but we are learning to build this site as we go and im not sure how to do any of the things you suggested and wouldn’t know what was strange could you explain and elaborate further ?
    thanks ian

Viewing 2 replies - 1 through 2 (of 2 total)

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