no google analytics hits

  • Resolved alegira

    (@alegira)


    9 years, 8 months ago

    Hi, since I installed NinjaFirewall I am not getting google analytics hits anymore. Is there some solution for this problem?

    thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author nintechnet

    (@nintechnet)

    9 years, 8 months ago

    Hi,

    Can you check the firewall log (NinjaFirewall > Firewall Log) and paste here the log line(s) showing the blocked request? Any action taken by the firewall is written to that log.

    Thread Starter alegira

    (@alegira)

    9 years, 8 months ago

    here we go…

    30/Sep/16 20:42:14 #7539724 medium 531 64.246.165.210 GET /index.php – Suspicious bots/scanners – [SERVER:HTTP_USER_AGENT = Mozilla/5.0 (Windows; U; Windows NT 5.1; en; rv:1.9.0.13) Gecko/2009073022 Firefox/3.5.2 (.NET CLR 3.5.30729) SurveyBot/2.3 (DomainTools)]
    30/Sep/16 20:43:49 #7030241 medium 531 151.80.31.106 GET /index.php – Suspicious bots/scanners – [SERVER:HTTP_USER_AGENT = Mozilla/5.0 (compatible; AhrefsBot/5.1; +http://ahrefs.com/robot/)]

    01/Oct/16 00:35:05 #4198401 medium 531 64.246.161.42 GET /index.php – Suspicious bots/scanners – [SERVER:HTTP_USER_AGENT = Mozilla/5.0 (Windows; U; Windows NT 5.1; en; rv:1.9.0.13) Gecko/2009073022 Firefox/3.5.2 (.NET CLR 3.5.30729) SurveyBot/2.3 (DomainTools)]
    01/Oct/16 06:47:39 #5326395 medium 306 217.16.185.104 GET /index.php – Bogus user-agent signature – [SERVER:HTTP_USER_AGENT = Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)]
    01/Oct/16 06:47:39 #1546063 medium 306 81.169.230.191 GET /index.php – Bogus user-agent signature – [SERVER:HTTP_USER_AGENT = Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)]

    thanks

    Plugin Author nintechnet

    (@nintechnet)

    9 years, 8 months ago

    There is nothing in your log related to your issue.
    Check the “Firewall Policies > HTTP response headers” section, and if the “Force HttpOnly flag on all cookies to mitigate XSS attacks” option is enabled, disable it.

    Thread Starter alegira

    (@alegira)

    9 years, 8 months ago

    Hi, thanks for your response. I have checked the http header options and all of them are disabled. All off them say:

    This option is disabled because the header_register_callback() PHP function is not available on your server.

    thanks

    Plugin Author nintechnet

    (@nintechnet)

    9 years, 8 months ago

    That’s odd, because any request blocked by the firewall will be written to the log, except HTTP headers (in that case, requests are blocked by the user’s browser). Also, no one ever complained about NinjaFirewall blocking Google analytics.

    Maybe a conflict with another plugin? Did you install another plugin/theme lately?
    Did you try to temporarily disable NinjaFirewall from the “Plugins” page to see if it was causing the problem?

    Thread Starter alegira

    (@alegira)

    9 years, 8 months ago

    yes, it was another plugin that was causing the isuue. Sorry…

    thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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