Hello JCMH,
It looks like your url is only placed in one of the theme’s logo fields.
If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.
Theme Support
Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.
We are using a theme called deploy child. I am not sure if it is a commercial theme but I trust you. How do I find the appropriate channel to post my issue?
thanks,
JCMH
Hello JCMH,
The child theme still uses the parent theme, the support can be found here (you may need to show them a proof of purchase) https://themeforest.net/item/deploy-a-clean-modern-business-theme/14062749/support
Hope that helps,
Sage
Thank you! I am pursuing their help now.