1. go to PHPmyadin. > Go to wp_options > change the site URL to keubanks.com
2. Make sure as well you have the right table prefix on the webserver and also in your wp-config.php
3. Define Site URL in wp-config.php. Add this on the second line.
define(‘WP_HOME’,’http://keubanks.com’);
define(‘WP_SITEURL’,’http://keubanks.com’);
Thank you for your quick response!
I do have the site URL set to http://www.keubanks.com in the wp_options as well as the correct table prefix. I added those two lines to the wp-config.php, but all I got afterwards was a white screen. Nothing loaded.
define(‘WP_HOME’,’http://www.keubanks.com’);
define(‘WP_SITEURL’,’http://www.keubanks.com’);
Unfortunately this issue still has not been resolved. The website is missing some images and CSS it looks like as well. I am able to log into http://www.keubanks.com/wp-admin but there is no dashboard except for the admin bar which is missing most of its menu.
Any suggestions for this would be greatly appreciated. I just downloaded the wordpress zip file and uploaded the core files via ftp and see if there was a corrupt or missing file, but nothing has fixed it as of yet. The site and homepage url is also correct in the options table in PhPMyAdmin.
There could be files/folders that are missing.
Try checking the wp-admin folder. I got also a customer having the issue after upgrading to the newest version. Screenshots below are all the files that should be in the wp-admin folder.
https://monosnap.com/file/tA9A6ikPoGLRcrn2CTD0TgbBkrXDAv#
https://monosnap.com/file/PYEq2yzjrNEnok7J7ktoFwPkJp4P2r#
https://monosnap.com/file/IpQnUnTKSuJbkXuRlmcFZVju6gzS8A#
If so, download the fresh WP and copy the wp-admin folder and replace it.
Thanks again for taking the time to help.
I checked the wp_admin files and everything is there. I re-downloaded the files last night and uploaded a fresh copy of everything except the wp_content as I figured that would overwrite the look of the site and probably wouldn’t have an affect on this fix.
Is it possible to revert back to the previous version of wordpress? I figured I had a file missing or something, but it seems like something is being executed properly.