Dear @acri,
You are doing it wrong, because we have shortcode popup for shortcode stuff and we have clearly mentioned it inside the HTML popup. Here is the screenshot https://s9.postimg.org/brxs7c7xr/Screen_Shot_2016_08_11_at_12_30_25_AM.png
You didn’t try to contact us just give us 1 star review is not good.
We will greatly appreciate if you can try our Shortcode popup and change your review as it is not right.
We will do our best to assist if you contact us or post topic on support forum.
Best Regards,
Sygnoos Team.
