• I have tried updating my plugins using the automatic update but no matter what I do it doesn’t go through. It fails connecting to the host.
    I am using my ftp server host as provided by the hosting company, master username and password.
    I also tried creating a specific ftp username and password just for the automatic update and that doesn’t work either.
    Should I be using the database host, username and password instead?

    Thank you,

    FayeC

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  • Hi

    No, not the database info.

    Contact your webhost & explain the problem to them. They can probably help you

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