Generally good, but lacking a basic function

  • aenright

    (@aenright)


    11 years, 5 months ago

    Plugin works well although it does not handle making bookings that extend past midnight into the next day. For example, a business which operates at night cannot make a two hour appointment that commences at 11pm unless the user selects a specific service provider. You can’t select the default option of ‘no preference’ and it gives you no feedback as to why you can’t make the booking. This is using the paid version of the plugin as well, so would seem like a fairly simple function to have working right. Contacted developer but they were not interested in fixing the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • David

    (@ugotsta)

    11 years, 5 months ago

    Hi @aenright,

    Thanks for taking the time to provide feedback here though sorry to hear you had some trouble with that special circumstance. I’m not sure if you’re aware, but in the FAQ section of the plugin, you should see this:

    My working hours cover the midnight and exceeds to the other day. For example from 8pm Monday to 2am Tuesday. Is it possible to set this?
    Yes. Set your working hours as 24am to 24am (00:00 to 00:00) and your break hours as 2am to 8pm (02:00 to 20:00).

    That’s regarding booking past midnight.

    We’d love to take a look with you on it if you’ll please post to the support forums: https://wordpress.org/support/plugin/appointments

    How does that sound?

    Thread Starter aenright

    (@aenright)

    11 years, 4 months ago

    Hi David,

    Have tried that suggestion. Have already been through your support system and after weeks of emails back and forth with several of the team was told nothing could be done and that the plugin developer was not wanting to do anythging to fix the bug. Very frustrating as it seems a simple issue.

    Thread Starter aenright

    (@aenright)

    11 years, 4 months ago

    Will be replacing the plugin with a better one in the next few days unless there is an actual solution for this.

Viewing 3 replies - 1 through 3 (of 3 total)

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