Worst.Support.Ever.

  • thisguy1

    (@thisguy1)


    12 years, 3 months ago

    Horrendous support. Read some support threads and see the attitude of the dev. Just awful.

    Product was mediocre until I ran into a major issue which shut down my shop. The support offered was “uninstall” which of course made me lose all of my inventory, prices, options, history, etc…

    Stay away. Stay far, far away.

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    12 years, 3 months ago

    https://wordpress.org/support/topic/orders-not-going-through?replies=7

    You added your own customised plugin & wrecked your eShop db tables. Your only option in this situation was to re-install eShop and start again. Sorry you just didn’t like this answer but we’re all out of magic bullets atm.

    Thread Starter thisguy1

    (@thisguy1)

    12 years, 3 months ago

    eShop Extra, which I downloaded from your site, is now “my” plugin?

    Now your just making excuses. You’re just making yourself look worse here.

    esmi

    (@esmi)

    12 years, 2 months ago

    eShop Extra, which I downloaded from your site, is now “my” plugin?

    Yes. The download offered on quirm.net is a sample which you are intended to modify to suit your needs.

    A sample plugin to add an additional text field to your eShop Checkout page. This plugin will add a new fieldset between the Mailing and Shipping forms. Please note that you will need to customise the plugin script to suit your needs.

    The download is intended for those who are proficient in creating & installing custom plugins and that we do not offer free support for this. The relevant tutorials for creating & installing plugins can be found on wordpress.org. If the customisation work is beyond you, we do offer a competitively-priced plugin creation & installation service starting at £50 per plugin. Please contact us for further details.

    http://quirm.net/wiki/eshop/additional-plugins-and-code-snippets/add-a-field-to-the-checkout/

Viewing 3 replies - 1 through 3 (of 3 total)

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