Issue Retreiving Lost Password

I was logged in to http://www.daycareninja.com/wp-login. I left the window open and left for an hour. When I got back and got back on my laptop I clicked on the screen to go into the templates and it asked me to log back in. I entered my email and password and it told me it was incorrect. I clicked on “lost password” and then entered my email and I get that error message that I entered in the first post. So I was originally in there and was able to log in earlier today and now suddenly I can’t and it won’t let me get a new password.

I read that post that you linked in your post and I followed the first instructions but that’s when I get that error message. The next part says to go to the Admin panel but I don’t know how to do that without logging in. Should I be going to Bluehost? I’ll be honest, I don’t know much about WordPress blogs/Bluehost. I was told this was better but I’m clueless with the terms and the way it works so thanks so much for your patience. I have no idea what I’m doing or what most of the terms mean/what to do based on the support feeds. 🙁