• Hi Caleb / WooCommerce support!

    I have a few questions that I was hoping you all could help me with.

    1. If I click the Product Title of the file in the Account / Downloads section, the link sends me to the front page. However, if I click the Product Title of the file in the Orders Details page (after the order is complete) it correctly redirects me to the product page. There seems to be a link issue for the Product Title link when on the Downloads Page, how should I correct this? I believe its not picking up the variations in the link so it then redirects to the homepage (Example: https://kingsdesigns.com/product_variation/product-4125-variation-3/), but I can’t be sure. Either way, it would seem the link should go to the actually product page regardless of variations.

    Note: The single product link works as it should, sending the user to the corresponding product page.

    2. Whenever the user is on a product page and adds an item to the cart, the Variation and Quantity is located right underneath the Product Title (as in Image A), which looks good. However, whenever that user navigates to another product page, there is a large gap between the Product Title and the Variation and Quantity section. It seems as if they are being placed underneath the product thumbnail, which is odd (as in Image B). What is causing this to happen and how can it be corrected so that it displays right underneath the Product Title?

    https://wordpress.org/plugins/woocommerce/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    If I click the Product Title of the file in the Account / Downloads section, the link sends me to the front page.

    Having trouble replicating this. I don’t have product titles in the download section: http://cld.wthms.co/1juUk/25t6ZhFB, only file names.

    Could you try disabling all other plugins and switching to a default theme to rule out other conflicts?

    What is causing this to happen and how can it be corrected so that it displays right underneath the Product Title?

    When you refresh the page after adding the product to the cart, some javascript is adding in these two styles: http://cld.wthms.co/14IW7/4cqXs8MC. The overflow style is causing the problem.

    You’ll need to contact the theme authors about this.

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Update: those are product titles there in the download section – and I was able to replicate the problem. I’ll open up a github issue for it. Thanks for reporting that!

    https://github.com/woothemes/woocommerce/issues/11800

    Thread Starter Tflores57

    (@tflores57)

    When you refresh the page after adding the product to the cart, some javascript is adding in these two styles: http://cld.wthms.co/14IW7/4cqXs8MC. The overflow style is causing the problem.

    You’ll need to contact the theme authors about this.

    I will do that!

    Update: those are product titles there in the download section – and I was able to replicate the problem. I’ll open up a github issue for it. Thanks for reporting that!

    I followed the GitHub link By Claudio and replaced the following and it now works! However, I had to add it to the WooCommerce Main plugin folder/original template. How can I also add this to the Child theme WooCommerce folder so that it is safe from any main updates?

    ‘product_id’ => $product_id,

    with

    ‘product_id’ => $_product->id,

    Thread Starter Tflores57

    (@tflores57)

    Hi Caleb/Woocommerce, is there a response for this?

Viewing 4 replies - 1 through 4 (of 4 total)

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