Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author LiteSpeed Technologies

    (@litespeedtech)

    Did you inspect the element prior to or after visiting the page? If you visit the page first, the page load will not indicate anything regarding the cache status.

    Another option is through the error log, but that is a little more involved.

    Let me know if you are able to see it if you open the inspector then visit a page. If not, I can provide some instructions on how to test it with the error log.

    Cheers,
    Kevin

    Thread Starter King-Nothing

    (@king-nothing)

    I inspected after visiting the page. But now I opened the console first, then opened my site, and it still doesn`t show.

    Plugin Author LiteSpeed Technologies

    (@litespeedtech)

    I see. If you don’t see any headers, then it may be a server configuration issue.

    Could you describe your server setup for me?

    Are you using LSWS Enterprise or OpenLiteSpeed? If enterprise, what license are you using?

    Are you hosting your site yourself or through a hosting company? Do you have access to a control panel? For example, cPanel or Plesk

    Thanks,
    Kevin

    Thread Starter King-Nothing

    (@king-nothing)

    I`m using a hosting company called Pro ISP in Norway. Not sure exatcly what kind of servers they have.

    I have access to cPanel.

    Plugin Author LiteSpeed Technologies

    (@litespeedtech)

    Thanks for that information!

    I suggest talking to Pro ISP’s server admins to enable the cache for your site.

    Here’s the page to link to them. The page will provide instructions on how to set up the environment so that you could use caching on your site.

    If they have any trouble in getting the cache configured correctly, they may contact us directly, we’re more than happy to help!

    Plugin Author LiteSpeed Technologies

    (@litespeedtech)

    Apologies for the double post, but I wanted to clarify something.

    My previous response made the assumption that your site is using the same environment as other sites (shared hosting). If you can control your own server configurations (e.g. you have a VPS license), then you may be able to change the settings yourself. That said, if you have a VPS license, do note that the LSCache feature is an add-on.

    Hope this helps,
    Kevin

    Thread Starter King-Nothing

    (@king-nothing)

    I`m on a shared server, and have contacted Pro ISP to have them look into it.

    Plugin Author LiteSpeed Technologies

    (@litespeedtech)

    Good to know. Please do let us know of any updates to your situation. We’re always working on improving the ease of use of the plugin, so your feedback is very important to us.

Viewing 8 replies - 1 through 8 (of 8 total)

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