Hi, I have tested this plugin with WordPress 4.6 and it works on all my testing platforms. Can you provide more information in regards to the error messages that are displayed if any, or other symptoms.
Thank you
It didn’t show up as a plugin, but when using WP to install, indicated it was already there. I deleted the directory from CLI and used WP to install. Seems OK now, I’ll need to let the content team verify the full functionality, but at least the form shows up now. I’ll update as I get more feedback.
I have two unrelated sites. Both are on WP 4.6, and both run child themes.
From the site hosted on iPage (a development site), I receive test emails, both from the test in “tools” and just using the form to send.
From the site hosted on BlueHost, I have tried to get all the same settings. I can send a test from “tools”, but no other email ever arrives. I have seen no error – just “message sent, thank you” then it redirects.
It could very well be a problem with the child theme, but I am at a loss as to where I might find error messages to get some direction. Also, on the Bluehost site I configured actual email addresses and forwarding and using roundcube – I did not have to do any of that on the other site, but the instructions were so firm about the email addresses being on the same domain I thought I would try that.
Any direction you could suggest would be greatly appreciated. Thanks.
Hi, can you check the following documentation. Let me know if this helps you.
Thank you
Thank you for that, but I had already gone through the checklist.
I am adding the following in hopes it may help others. I could send test emails fine but not from the form. I tried to set up the form as prescribed but either that does not work or I was doing it wrong. What worked for me is this: I got a widget called Postman SMTP. I set it up using a domain defined email account. I got the error. I contacted Bluehost; they gave me the in/out server names and port to use, plus authentication instructions. Which I misunderstood. So I got an auth error. But once I put it all in correctly, I was able to send a test email.
And then the Contact form worked, not sure why the one made the other work, I did not change any contact form config (although by then I had switched to Form 7 out of desperation).
I hope that helps someone.
