• Resolved lcrippin

    (@lcrippin)


    Tried to log in to my site today and it kept giving me the following error:

    Fatal error: Call to undefined method Requests_Response::is_redirect() in /home/content/p3pnexwpnas01_data02/59/2212059/html/wp-includes/class-requests.php on line 685

    Couldn’t access the Dashboard at all.

    Using FTP I disabled the Jetpack plugin and I was able to log in and see the Dashboard, but I still get the same error when trying to click on the Plugins tab. Not sure what to do.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting all of your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter lcrippin

    (@lcrippin)

    Manually resetting the plugins did the trick.

    Thanks!

    Moderator James Huff

    (@macmanx)

    You’re welcome!

    Will resetting all the plugins fix this issue? Is it that a plugin is storing a function call in its code that doesn’t exist anymore?

    Sometimes when calling dashboard, themes, or plugins pages.

    I get this error erratically. Looking for more info before nuking plugs…

    • This reply was modified 9 years, 8 months ago by roberthuttinger. Reason: clarity and example
Viewing 4 replies - 1 through 4 (of 4 total)

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