Photo upload problem

  • Resolved nobith

    (@nobith)


    9 years, 9 months ago

    hi,
    I got following 3 emails from a new member who could not upload profile photo.

    Subject: photograph

    Message Body:
    fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 17056 bytes) in /var/www/web229/html/datinghawk.com/wp-content/plugins/rencontre/inc/rencontre_widget.php on line 1952

    sOrry might as well be double dutch

    i’m fed up with losing my profile.
    otu

    Message Body:
    I couldn’t load a photograph. I got an unreadable error message and have no idea what to do.

    I keep losing my written profile because your system wont take my photo which ahs been perfectly acceptable on several other sites. I’m on the threshold of giving up.
    ——————————-
    Please help me.

    https://wordpress.org/plugins/rencontre/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jacques Malgrange

    (@sojahu)

    9 years, 9 months ago

    Hi,

    This a server issue. Check your memory limit.

    Regards

    Thread Starter nobith

    (@nobith)

    9 years, 9 months ago

    I have increased memory limit to 64 Mb on server but this does not help.

    I found this problem happens only with BIG images. Could you force new members photos to be resized in the process of uploading.

    I have uploaded smaller photos and it worked okay.
    Could you resize uploaded photos to 100 kb in next version update?

    Or how can I force users to reduce photo size?

    Plugin Author Jacques Malgrange

    (@sojahu)

    9 years, 9 months ago

    64Mb is not enough. 128Mb is the minimum.
    https://wordpress.org/support/topic/increasing-memory-allocated-to-php-1?replies=36
    Photos are resized in Rencontre.

    Thread Starter nobith

    (@nobith)

    9 years, 9 months ago

    I have to get higher level webspace then, mine is limit 64M
    I have tried to create PHP.ini to increase memory_limit and uploaded it to root folder and other places, but it does not help.
    I don’t know how to increase memory..
    Do you know any tricks?

Viewing 4 replies - 1 through 4 (of 4 total)

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