Email notifications not working

  • carlosbolanosmx

    (@carlosbolanosmx)


    9 years, 9 months ago

    Hola, tengo la versión de WordPress 4.5.2 con WC 2.6.1, no envía correos cuando un cliente genera un pedido nuevo.. el único correo que envía es el de pago, necesito que logre enviar los primeros correos, el de Pedido a la Espera y Procesando tu Pedido.

    Gracias!

    ——–

    Hello, I have version 4.5.2 with WC WordPress 2.6.1 , does not send emails when a customer creates a new order .. the only mail send is payment , I need to send the first emails, the “Waiting Order ” and the “processing your order” .

    Thank you!

    https://wordpress.org/plugins/woocommerce/

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  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    9 years, 9 months ago

    You can check your email settings and WooCommerce > Settings > Email to make sure all of the emails are enabled and configured correctly. If everything looks correct but all of the email are still not being sent, then you might have a email server issue.

    WooCommerce, like many other WordPress plugins, uses the built-in wp_mail function from WordPress to send out emails. This uses your servers email system to send emails out to your email address.

    You can test your servers email using a plugin like Check Email:
    https://wordpress.org/plugins/check-email/

    If Check Email says your server is working fine, it’s probably an issue with your email filtering out our emails. If the test emails don’t work, it sounds like your server might be having an issue sending them out. I would suggest trying out one of these alternative email services to see if that can help you fix your issue:

    WP Mail SMTP: http://wordpress.org/plugins/wp-mail-smtp/
    SendGrid: https://wordpress.org/plugins/sendgrid-email-delivery-simplified/
    Maligun: https://wordpress.org/plugins/mailgun/

Viewing 1 replies (of 1 total)

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