An http error could mean hundreds of different things.
At any rate, if you haven’t already, please see if disabling parallel optimization makes any difference.
If that does not help, check with the webhost to see if there is anything in the error logs, since it is entirely possible that your issue is not the same as the one you linked to. EWWW 2.9.x is currently running on over 100,000 sites with no such problems, so I want to try and root out any remaining conflicts.
Thread Starter
Anita C
(@mymothersdaughter)
I checked the error logs before I posted and there were only two lines which were the two images we were trying to upload. I understand that your plugin is running on over 100,000 sites. But I disabled everything, even switched themes to default and when reactivating this one plugin – I got the http error. I appreciate your response but we will just leave it deactivated for now. Thank you.
Please post the two lines then, that’s a start. But I suspect you haven’t actually checked the right log file. Every server has an access log (which you would see when you try to upload an image, successful or not), and an error log which only records when a problem occurs.
Thread Starter
Anita C
(@mymothersdaughter)
Well, you suspected incorrectly and it’s really not nice to be insulting. I do know what I am doing. Here is a screen shot of the two errors which show your plugin in the URL.
https://www.dropbox.com/s/wqgmxzpms2m7ehv/2016-07-27_19-55-22.png?dl=0″
I’ve read the information on here – namely, items #3 & #4 –
https://wordpress.org/plugins/ewww-image-optimizer/
…however… this plugin has been on this website for a year and has never had an issue until the recent update on July 10th after the vulnerability was found in the plugin. So it’s been since that update that she’s had the issue. Again, we will just leave it deactivated since things are working now. Thank you for your time.
Wasn’t trying to be insulting, just that nearly every time I ask someone to check the error logs, they don’t. That, and I was a bit confused as to why you would dismiss the errors without sharing them.
