I noticed that migrating the website to another server will solve the problem. Thisi is not properly a solution… Maybe akismet plugin infects the comments template?
I also tried to do these tips:
– I de-activated all the plugins
– I changed the theme to a twenty-sixteen basic theme.
– I deleted the website after a backup and re-installed wordpress (with softacolous) and database
The problem is still there.
as I said in my former comment I tried to migrate to another server for a test and the there is no problem in this server
I called the hosting help center, he tried to comment and it’s worked perfectly!
So the problem ins’t for everyone.
How can I do?
Thank you in advance for you help
I finally found the error. There was a block from the server due to the “mod_security” mode.
I de-activated the “mod_security” from the cpanel and the problem was solved.
(@starfix)
9 years, 8 months ago
Hello.
I have a wordpress multisite. I have upgraded to the version 4.5.3 with softacolous.
Since I have upgraded everything works ok but when I try to comment and click the submit button the website direct me to a blank page.
The browser tells me the message:
“The connection to the server has been canceled while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.”
Maybe the issue is caused by a wrong address.
The address of the blog is http://sistemainfanziacuneo.it
the url of the comments called with the submit button is http://sistemainfanziacuneo.it/wp-comments-post.php.
The real directory I can see via ftp is:
http://sistemainfanziacuneo.it/public_html/wp-comments-post.php.
I don’t know whether something went bad after the upgrade.
I tried to disable all the plugins and to change theme (I tried with twenty sixteen).
Comments are very important for this website so I also tried to downgrade, but still isn’t working. So I re-install the 4.5.3 version.
Has anybody the same problem? Can you help me?
thank you in advance.