Hi,
Thank you for sharing the screenshot of your site.
Can you please let me know you have installed the plugin or you have updated the plugin to the 3.0 version?
Can you please let me know that one default email template was created while activating the plugin? As when you will install the plugin, our plugin is coming with one default email template.
Can you please drop an email on tickets at tychesoftwares dot uservoice dot com email address?
Please let me know if you have any further queries.
Regards,
Chetna Bhutka
I have just installed it and see no templates at all. I have to make a new install of plugin but no templates again.
Hi,
Thank you for creating the ticket.
I have replied on your email address via ticketing system. Can you please check an email address and confirm?
Regards,
Chetna Bhutka
Hi! I have the same problem, no standard template created by default. Using install on Network admin, but using the plugin only on one of my sites.
Kind regards,
Sara
Hi Sara,
I apologize for delay in reply.
Can you please let me know did you activate the plugin from network plugins page or it is activated from the individual child plugins page?
If you have activated the plugin on Network plugins page then can you kindly deactivate abandoned cart plugin from network plugins page and then individually activate the abandoned cart plugin on the child plugins page?
If the issue still persists can you please post your issue on our plugin’s forum page?
Below is our plugin’s forum page link:
www dot tychesoftwares dot com/forums/forum/woocommerce-abandon-cart-pro/
Please let me know if you have any queries.
Regards,
Chetna Bhutka
