No, they are just dropping off. My own mom disappeared and was upset when I told her that her name disappeared.
@flavorfuleats
What version of subscribe2 are you using?
Also, this is an issue only you are raising so it must be something peculiar on your site rather than a bug so it may take some effort to fine the cause.
Hi mattyrob. I’m using 10.21 It’s so upsetting to lose subscribers, I think I am going to find a new subscription plugin if it’s just me experiencing this. Thanks for your help, I appreciate it.
@flavorfuleats
Did you ever link to and use ReadyGraph?
@mattyrob
No I didn’t. Was I supposed to?
I just realized that one possibility is because it might be a double opt-in and they are not confirming their opt-in in the email.
What do you think?
@flavorfuleats
No, you didn’t need to use ReadyGraph – I was just wondering where your subscriber data was stored – now I know it’s all local.
If the addresses are not confirmed that are erased after 28 days from the database – this stops your public subscriber database getting overly large with spam sign ups that are never confirmed.
So, yes, if they don’t confirm that could well be the answer.
