Plugin not working

Viewing 3 replies - 1 through 3 (of 3 total)
  • mickeywf

    (@mickeywf)

    9 years, 9 months ago

    Hi Dynaweb,

    Please double check plugin settings and used credentials. If still, problem persists, you can turn debug mode on from plugin settings and check API request/response in your cart/checkout page to analyze the issue better.

    Note: As this is a public forum, please remove all sensitive data from API request/response before posting here.

    Thread Starter Dynaweb

    (@dynaweb)

    9 years, 9 months ago

    Hi mickeywf

    i have already did that “please remove all sensitive data from API request/response before posting here.”

    i have passed the address like india delhi 110001

    can you please tell me what we do. thats working fine last 3 days ago. i have checked today and its not working. i have also created new test webservices credentials
    screenshot : https://snag.gy/dCb9Ws.jpg
    https://snag.gy/edly32.jpg
    https://snag.gy/7Gbfjp.jpg

    mickeywf

    (@mickeywf)

    9 years, 9 months ago

    Hi Dynaweb,

    Those screenshots provided by you is having your FedEx account number meter no and other credentials. It is recommended to delete all those, as others can see that.

    And for the rate issue, it will be helpful if you can provide API request and response found on cart/checkout page.

    Again, this API request will have all your account no, meter no etc, remove them before posting.

Viewing 3 replies - 1 through 3 (of 3 total)

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