Stock is not reduce

  • Ahir Hemant

    (@hemant-ahir)


    9 years, 10 months ago

    Hi,

    I have one strange issues, when i make test order using Sandbox, stock automatically reduce(e.g from 15 to 10) but when test with live paypal details, product stock is not reduce, i need to do it manually so is there any settings to do with paypal or any other quick solution ?

    Thanks
    Ahir

    https://wordpress.org/plugins/woocommerce/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    9 years, 10 months ago

    Does the order status change with the real order? Check the order notes to see if anything went wrong.

    Thread Starter Ahir Hemant

    (@hemant-ahir)

    9 years, 10 months ago

    Hi Thank you fro your reply.

    I get this error:

    order is showing same message

    Validation error: PayPal IPN response from a different email address (xyz@googlemail.com). Order status changed from Pending Payment to On Hold.

    I have not received email notification of a new order / notification the item is out of stock / paypal notification of payment.

    Can you please help me with this.

    Thanks

    Thread Starter Ahir Hemant

    (@hemant-ahir)

    9 years, 10 months ago

    Hi

    My Paypal address is: xyz@domain.com

    Woo commerce->Settings->email
    New order ->abc@googlemail.com
    Cancelled order ->abc@googlemail.com
    Failed order ->abc@googlemail.com
    means this is issues that my paypal address is different from above three email address ?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    9 years, 10 months ago

    Means your paypal account has 2 emails. Set the receiver email in settings.

    Thread Starter Ahir Hemant

    (@hemant-ahir)

    9 years, 9 months ago

    Hi Mike,

    I have setting like this:

    i have set same in woocomerce -> Settings-> Checkout

    PayPal Email : xyz@mydomain.com
    Receiver Email: xyz@mydomain.com
    see both are same then why i get this error ?

    Validation error: PayPal IPN response from a different email address (abcd@gmail.com).
    Order status changed from Processing to On Hold.

    i have added in woocomerce -> Settings-> Email:
    New order -> abcd@gmail.com
    Cancelled order ->abcd@gmail.com
    Failed order ->abcd@gmail.com

    So can you tell me please where is my mistake to set email ?

    Thanks
    Ahir

    Plugin Contributor Mike Jolley

    (@mikejolley)

    9 years, 9 months ago

    Receiver must match the one IPN sends back. abcd

    Nunhead_Man

    (@nunhead_man)

    8 years, 12 months ago

    Jumping in here our PayPal account has to be on a diferent email address as we are using the PayPal account of our parent charity

    Is there no fix for this?

    Sorry about multiple edits – it was not updating

    • This reply was modified 8 years, 12 months ago by Nunhead_Man.
    • This reply was modified 8 years, 12 months ago by Nunhead_Man.
    • This reply was modified 8 years, 12 months ago by Nunhead_Man.
    • This reply was modified 8 years, 12 months ago by Nunhead_Man.
Viewing 7 replies - 1 through 7 (of 7 total)

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