Moderator
t-p
(@t-p)
Have you also tried: – Flushing any caching plugins you might be running, as well as server caches. Also, any op cache or content network cache, as well as Cloudflare, clear those caches.
– resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
– switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
Thanks for your reply!
I have not tried that. I do have one plug-in in a mu- folder, but this has since been removed while troubleshooting. The only others were Askimet, which was never activated, and one disabling comments, which was also only installed and not activated.
This behavior was present before plugins were installed.
Continuing:
I have done a clean install of WordPress. There are no plugins or additional themes. I have uploaded my images again, and I get the same issue.
More detail:
This is an in-house company intranet, and I am not using FTP to manage files. I have direct access to the server that is dedicated solely for this purpose.
I have read about file permissions when troubleshooting uploading files, but this is not an issue. I can upload the files fine. The issue is when select and crop is pushed, a blank window or broken image link appear, with the Select and Crop button on the lower right. Clicking this does nothing at all.
Interestingly, this problem does not occur when choosing a background image, although it skips the cropping option (see: background image) The thumbnail appears fine in the customizer but the image still won’t display on the site.
This seems like a permissions issue. Any ideas?
Anyone have any ideas on this? The images appear in the customizer now but they don’t appear on the site itself. >_<
This is an in-house company intranet
make sure gd (and the php-gd library) is installed, as well as imagemagick.
ImageMagick shows an error in the settings. under Imagick PHP module: Imagick PHP Module not found.
Sorry, but this is my first time doing all this. What PHP Module am I missing, and where does it go?
This is WordPress support, not Linux Sysadmin training. What OS are you using?
ah, ok. got it. thanks anyhow.
Sorry, this ended up being an issue the temp upload folder permissions. Almost nothing to do with wordpress itself. Thanks again.
