Error after update, can't access anything

  • Rebecca Sutton

    (@rebecca-sutton)


    9 years, 10 months ago

    I just did the plugin update and when my page refreshed, I was met with:

    Warning: require_once(/home/thewdlkz/public_html/rockhillreader.com/wp-content/plugins/the-events-calendar/src/Tribe/Main.php): failed to open stream: No such file or directory in /home/thewdlkz/public_html/rockhillreader.com/wp-content/plugins/the-events-calendar/the-events-calendar.php on line 32

    Fatal error: require_once(): Failed opening required ‘/home/thewdlkz/public_html/rockhillreader.com/wp-content/plugins/the-events-calendar/src/Tribe/Main.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/thewdlkz/public_html/rockhillreader.com/wp-content/plugins/the-events-calendar/the-events-calendar.php on line 32

    No idea what any of this means. I can’t access anything anywhere. I am unfamiliar with php, coding, etc. And even so, I can’t access those file anyway because no matter what I do, I’m met with that message. Also, because of that, any support and links from other people having this problem can’t be tried.

    The site literally JUST launched and all my marketing just went out, and now no one can access it.

    https://wordpress.org/plugins/the-events-calendar/

Viewing 4 replies - 1 through 4 (of 4 total)
  • fastasleep

    (@fastasleep)

    9 years, 10 months ago

    Do you have access to your server via FTP?

    The first thing I’d do is make sure that file that it’s looking for exists on the server:

    /home/thewdlkz/public_html/rockhillreader.com/wp-content/plugins/the-events-calendar/src/Tribe/Main.php

    If the folder /the-events-calendar/ exists, I would try deleting it via your FTP program (or your hosting control panel’s file viewer/editor thing if you have one), which should at least give you access to your site again (sans calendar) and try doing a fresh reinstall of the plugin. Your calendar data should be safe in your database.

    Thread Starter Rebecca Sutton

    (@rebecca-sutton)

    9 years, 10 months ago

    Ok, thanks. I’ve never dealt with any of that, so I’m going to try to figure it out.

    Thread Starter Rebecca Sutton

    (@rebecca-sutton)

    9 years, 10 months ago

    I’m able to access the whole FTP thing, but how does one find a file on a server?

    fastasleep

    (@fastasleep)

    9 years, 10 months ago

    It depends on where your FTP program drops you in to start, but you’re looking for your plugins folder, which is inside the wp-content folder.

    The full path is – so try and figure out where you are in that series of directories, and keep drilling down ’til you get to where you need to be in the hierarchy:
    /home/thewdlkz/public_html/rockhillreader.com/wp-content/plugins/

Viewing 4 replies - 1 through 4 (of 4 total)

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