Cheatin’ error

  • Resolved ralsalih

    (@ralsalih)


    9 years, 9 months ago

    Hi,

    I am receiving this error “Cheatin’ uh? You are not allowed to customize the appearance of this site.”

    I am able to login in successfully using CAS, but get this error after I click customize in appearance. When I disable the cas cassify plugin, it works fine.

    I am using WordPress version 4.5.3 and I got the same problem with version 4.5.2.

    Any idea why I am receiving this error?

    Thank you,
    Rusul

    https://wordpress.org/plugins/wp-cassify/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Alain-Aymerick FRANCOIS

    (@aaf017)

    9 years, 9 months ago

    Hi,

    I’ve not reproduced the bug. What’s the theme you’re using ?

    Best regards.

    Thread Starter ralsalih

    (@ralsalih)

    9 years, 9 months ago

    Hi,

    We are using a customized theme. I tried to attach it for you to test, but couldn’t find an attachment button.

    Any suggestions about how to solve this problem?

    Thank you for your help,
    Rusul

    Plugin Author Alain-Aymerick FRANCOIS

    (@aaf017)

    9 years, 9 months ago

    Hi,

    Can you transfer me the theme via DropBox, Wetransfer or another. My email is aa_francois@yahoo.fr.

    It’s difficult to solve the problem if can’t test your theme.

    Best regards.

    Thread Starter ralsalih

    (@ralsalih)

    9 years, 9 months ago

    I sent you the theme via dropbox.

    Thank you for your help,
    Rusul

    Thread Starter ralsalih

    (@ralsalih)

    9 years, 9 months ago

    Also, we have other customized themes for other websites and we are having the same problem with all of them.

    Thank you,
    Rusul

    Plugin Author Alain-Aymerick FRANCOIS

    (@aaf017)

    9 years, 9 months ago

    I think the problem provide that you’ve not the same privilege level when you’re connected throught CAS authentication via WP Cassify and via classic local WordPress auth.

    Compare you’re wordpress user account role in two case.

    I’ve tested you’re theme. It works like a charm when i’m connected via WP Cassify with user account which have administrator role in blog.

    Best regards.

    Thread Starter ralsalih

    (@ralsalih)

    9 years, 9 months ago

    Hi,

    I changed my account privilege to administrator role, but I am still having the same error.

    Any other idea?

    It would be great if you can send me a document in English, I don’t know french.

    Thank you for your help,
    Rusul

    Plugin Author Alain-Aymerick FRANCOIS

    (@aaf017)

    9 years, 9 months ago

    Hi,

    Try to create another admin account and then connect with the new admin account. Try to customize appearance.

    See this :
    https://wordpress.org/support/topic/customise-1?replies=5

    Best regards.

    Thread Starter ralsalih

    (@ralsalih)

    9 years, 9 months ago

    Hi,

    I created a new admin user and I am still having the same issue. Any ideas?

    Thank you for your help,
    Rusul

    Thread Starter ralsalih

    (@ralsalih)

    9 years, 9 months ago

    I also disabled all the plugins except cassify and I wasn’t able to customize the appearance. The customize option only works when cassify is disabled.

    Thank you,
    Rusul

    Thread Starter ralsalih

    (@ralsalih)

    9 years, 9 months ago

    I found that the cassify plugin works only with single sites, not multisites. Is your plugin supposed to work with multisite, if yes please let me know what can I do?

    Thank you for your help,
    Rusul

    Plugin Author Alain-Aymerick FRANCOIS

    (@aaf017)

    9 years, 9 months ago

    Hi,

    Plugin works with multisite. I’ve installed your theme on my installation and I was able to customize the appearance. So, I think the problem become from your WordPress installation.
    You can try to make the test on a fresh WordPress install.

    Best regards.

    Plugin Author Alain-Aymerick FRANCOIS

    (@aaf017)

    9 years, 8 months ago

    No answer from one month, so i close ticket.

    Plugin Author Alain-Aymerick FRANCOIS

    (@aaf017)

    9 years, 8 months ago

    I close ticket. Sorry.

Viewing 14 replies - 1 through 14 (of 14 total)

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