Hi,
This is generally a JS conflict. Can you enable debug mode by going to MailPoet > Settings > Advanced > Show Geeky Options?
Then reply back with any error messages.
Thanks!
Hi, apologies for taking so long… ok I have the following error when I tried to sign up for newsletter and the following
WYSIJA QUERIES
(array)
query
array
0
array
duration
0.00064492225647
query
SELECT name, list_id, is_public FROM wp_wysija_list WHERE is_enabled=1 ORDER BY list_id DESC
1
array
duration
0.00140690803528
query
SELECT * FROM wp_wysija_user WHERE wpuser_id=1 ORDER BY user_id DESC LIMIT 0 , 1
2
array
duration
0.000459909439087
query
SELECT name, list_id FROM wp_wysija_list WHERE is_enabled=1 ORDER BY list_id DESC
3
array
duration
0.000231981277466
query
SELECT name, list_id FROM wp_wysija_list WHERE is_enabled=1 ORDER Y list_id DESC
4
array
duration
0.00677108764648
query
SELECT * FROM wp_wysija_form ORDER BY form_id DESC
5
array
duration
0.000478982925415
query
SELECT name, list_id, is_public FROM wp_wysija_list WHERE is_enabled=1 ORDER BY list_id DESC
6
array
duration
0.000504016876221
query
SELECT * FROM wp_wysija_email WHERE email_id=2 ORDER BY email_id DESC LIMIT 0 , 1
7
array
duration
0.000304937362671
query
SELECT name, list_id, is_public FROM wp_wysija_list WHERE is_enabled=1 ORDER BY list_id DESC
8
array
duration
0.000365018844604
query
SELECT name, list_id, is_public FROM wp_wysija_list WHERE is_enabled=1 ORDER BY list_id DESC
_________________________________________________
Also find I cannot save a newsletter, or proceed past the page where you write the newsletter. Itsays saving, but then nothing else happens. Will not send preview email, will not go to next step and if I eave the page, I loose the newsletter. This is the error i get for this problem
WYSIJA QUERIES
query
array
0
array
duration
0.000385046005249
query
SELECT email_id FROM <code>wp_wysija_email</code> WHERE email_id=62
1
array
duration
0.000519990921021
query
SELECT * FROM <code>wp_wysija_email</code> WHERE email_id=62 ORDER BY email_id DESC LIMIT 0 , 1
2
array
duration
0.00147604942322
query
SELECT * FROM wp_wysija_user WHERE wpuser_id=1 ORDER BY user_id DESC LIMIT 0 , 1
Thank you
Michelle
Hi,
Those are database errors, so it looks like you’ll need to enable WP-Debug mode instead. Can you follow this guide?
https://codex.wordpress.org/Debugging_in_WordPress