can't install plugin

  • zacklim

    (@zacklim)


    10 years, 2 months ago

    hi guys i need help here.
    once i install plugin it came out this massage

    Installing Plugin: Jetpack by WordPress.com 4.0.4
    Downloading install package from https://downloads.wordpress.org/plugin/jetpack.4.0.4.zip…

    Unpacking the package…

    Installing the plugin…

    Could not create directory. /home/property/public_html/adeaid.com/wp-content/plugins/jetpack/

    Plugin install failed.

    Return to Plugin Installer

Viewing 1 replies (of 1 total)
  • tyepo

    (@tyepo)

    10 years, 2 months ago

    Hey @zacklim,

    This sounds like a permissions issue. Have you made sure that your /wp-content and your /plugins directory have 755 for their permissions level? You can do that via FTP or through your cPanel file manager.

    Another possible issue is that your web server doesn’t have ownership over the WordPress directories, in which case you can try adding this constant to your wp-config.php file:

    define('FS_METHOD','direct');

    If you’re still having issues then try deactivating all your other plugins just to ensure there isn’t any conflicts.

    Hope this helps!

    Cheers,
    Tyler

Viewing 1 replies (of 1 total)

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