Theme conflict with photo upload

  • erbaum

    (@erbaum)


    9 years, 11 months ago

    An error message is displaying when uploading any photo on a profile as well as the apply button being invisible and only appears when the mouse hovers over the correct area. However, the main problem is that there is no apply or cancel buttons once the photo is uploaded for selection. Can’t actually save the profile picture. All related pictures are shown below.

    View post on imgur.com

    I know it is a theme related issue as the problem went away after switching to the default 2015 theme, I’m just not sure how to tackle the problem. The theme is the Bling-Slick theme.

    https://wordpress.org/plugins/ultimate-member/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ultimate Member

    (@ultimatemember)

    9 years, 11 months ago

    Hi erbaum,

    Unfortunately we are not able to fix 3rd party conflict for themes as there are thousands of themes.

    We fix UM if it has an issue with the most popular themes but I have never heard of that theme before.

    I would recommend contacting them and asking them to make it compatible with UM since UM has a large user base and is a free plugin.

    Thanks!

    Thread Starter erbaum

    (@erbaum)

    9 years, 11 months ago

    Can you at least direct to what part of ultimate member is being conflicted from the error code or even which file? It would save some time identifying the problem.

Viewing 2 replies - 1 through 2 (of 2 total)

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