You may need to contact Creativo then. There’s also this message from your website.
Are you the Site Owner?
You should login to your WordPress installation and prepare your site for launch.
To launch your site just click the link in the banner at the top of the screen.
yes everythings restarted. ahh i dont know what to do. where can ifind the code of the full website because just before this happened i tried to install wordpress again but there was an error. so that might have done something??
check your hosting control panel and phpmyadmin. If the database is still there, you’re good.
ive gone onto phpmyadmin but dont really know what im looking for??
is the database you used for your missing site there? If so, then when you rebuild your site, connect to that database.
Database Ascending Collation
gembobsc_backdropcmsd41 latin1_swedish_ci
gembobsc_ss_dbname465 latin1_swedish_ci
gembobsc_ss_dbnameef4 latin1_swedish_ci
gembobsc_wp_h6r4 latin1_swedish_ci
Total: 4 latin1_swedish_ci
Enable Statistics
these are my databases? i dont know which one is the right one?
the one with “wp” in it might be something 🙂 I can’t tell you for sure. Do you still have your old wp-config.php file? Websites do not “vanish” when uploading a theme.
i payed to be uploaded by Creativo has gone
Did you pay someone to upload a theme to your site? Who is Creativo?
Also, have you asked your host to see if they can see what became of your site?
no i havnt im new to all of this. would someone be able to log on my site and have a look do you think??
no one here can login to your site, nor should you ask anyone to do so. If anyone offers, you should not accept that offer.
ahh ok, im just really struggling with it all and i cant believe all my data has gone?
Best solution is to contact your host. And the people you paid to build your website. They’re the best people who can help you right now.
