Fatal Error with Enterprise Edition

  • Resolved wlindstrom

    (@wlindstrom)


    9 years, 12 months ago

    I recently purchased the enterprise edition and keep getting the following error when I try to add the short code for a chart to a page.

    The link to the test site is: http://aibizdev.com/index.php/test/

    Warning: Creating default object from empty value in /home4/wlindstrom/public_html/wp-content/plugins/wp-business-intelligence-enterprise/classes/backend/dao/dao_database.php on line 72

    Fatal error: Call to a member function get_results() on a non-object in /home4/wlindstrom/public_html/wp-content/plugins/wp-business-intelligence-enterprise/functions/functions.php on line 275

    Can you please advise.

    https://wordpress.org/plugins/wp-business-intelligence-lite/

Viewing 3 replies - 1 through 3 (of 3 total)
  • claudio

    (@calberti)

    9 years, 11 months ago

    Hi sorry for the late reply but this is not exactly the place to post support request for the Enterprise version.
    The error is due to the failed creation of a DB object. Which kind of DB are you trying to connect to?
    Which version of WPBI are you running?
    Thank you

    Thread Starter wlindstrom

    (@wlindstrom)

    9 years, 10 months ago

    Hi, we are using hostgator.com and have a MySQL db setup on it. The version of your ERP solution is 2.1.

    The query and view graph works great. It’s just the short code and the plugin to quickly add short code that keeps breaking.

    The step to render the chart on the page breaks.

    Also, where should I post Enterprise questions?

    Thanks,

    Will

    claudio

    (@calberti)

    9 years, 10 months ago

    Hi Will,
    you should post questions on the contact form on the WPBI web site.
    You have v 2.2 of Enterprise now. You can download it from the download section of your WPBI account.
    We the recent WordPress upgrade the buttons are having more and more problems so we will probably discontinue them soon. I advise you to manually insert the shortcodes as they are very simple and you just need the chart ID.
    Cheers,
    Claudio

Viewing 3 replies - 1 through 3 (of 3 total)

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