Disabling all email notifications

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author JoomSky

    (@rabilal)

    10 years ago

    Hi,

    Yes, you can disable email notifications in configurations.

    Admin > JS Support Ticket > Configurations > Mail Settings
    http://www.joomshark.com/document/js-support-ticket-email-mail-settings-343.html#id_3

    Regards,
    Ahmad Bilal

    Thread Starter marianogi

    (@marianogi)

    10 years ago

    No, I can’t. As you can see I have all notifications disabled but users are still receiving emails.
    I highlighted in red on the picture what I think the problem is: I don’t have the possibility to enable/disable user notification email ON NEW TICKET: Email Settings screenshot

    Plugin Author JoomSky

    (@rabilal)

    10 years ago

    Hi,

    User will always receive email.

    You can edit code and remove this line

    Edit
    ../wp-content/plugins/js-support-ticket/modules/ticket/model.php

    Find
    function storeTickets($data)

    Find again
    $sendEmail = true;

    Replace with
    $sendEmail = false;

    Regards,
    Ahmad Bilal

    Thread Starter marianogi

    (@marianogi)

    10 years ago

    Thank you!, hope this feature will be available soon being that easy (only changing a variable boolean value) to solve 😉

Viewing 4 replies - 1 through 4 (of 4 total)

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