Hello!
In your admin dashboard, open your product(s) that are having issues and make sure the “Enable this to only allow one of this item to be bought in a single order” is not checked. You will find this under the “inventory” tab for the product.
I hope this helps!
Hi,
I get the same problem, but as I sell digital products, I cannot uncheck the “Enable this to only allow one of this item to be bought in a single order” option because I don’t want customers to buy 2 times the same digital product and having to refund them.
The problem occurs when a customer do not checkout right now, go back to the site, and then change his mind and click another time on the “buy” button. As I sell digital product on landing pages, I skip the cart to simplify the process, but the customer would get the “You cannot add the X product in your cart” instead of going back to the checkout page for that single digital product.
Is there a way to simply “re-add” the single digital product (with the option “allow one of this item to be bought in a single order” activated) and get the customer to the cart instead of giving the “You cannot add the X product in your cart” message?
Thanks!
