Charge is zero

  • jdurrill

    (@jdurrill)


    10 years ago

    My site was set up for me by my now ex son-in-law, so, I can not go to him for help. The worst part is he did not have a chance to show me how to do very much.
    The problem I am having is
    Set express Checkout: API call failed.
    Detailed error message: This transaction cannot proceed. The amount to be charged is zero.
    Short error message: Invalid Data
    Error Code: 10525
    Error Severity Code: error
    Not really sure when this problem started. I think a couple of updates ago. I am running Windows 10
    Must warn you that my computer knowledge and skill are sorely lacking. I am not totally stupid as I taught myself to digitize artwork into machine embroidery designs. Need someone who can either lead me by the hand or take over for me.
    Thank you for any help you can give me.

Viewing 3 replies - 1 through 3 (of 3 total)
  • kmessinger

    (@kmessinger)

    10 years ago

    The theme you are using, Weaver II, is obsolete. Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best.You can contact Weaver at http://weavertheme.com/support/contact/ for support.

    If you find you cannot make any progress there then try one of the default themes that come with WordPress.

    Thread Starter jdurrill

    (@jdurrill)

    10 years ago

    Is this a major rework of the site? Seems like it would be best to use a Word Press format. Am I correct in assuming that?
    Thanks
    Janet

    kmessinger

    (@kmessinger)

    10 years ago

    The theme uses WordPress. Basicly there is one WordPress, which is free and thousands and thousands of themes some free and some not.

    Some of you work will just transfer over. Sign in to your site, and look on the left for appearance, themes. There should be several there, scroll over one like one Twenty Thirteen and click on live preview. Then you can see what that looks like.

Viewing 3 replies - 1 through 3 (of 3 total)

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