• Resolved celinemaquet

    (@celinemaquet)


    Hello

    Recently, for an unknown reason some elements are not displayed anymore on my website (even if they appear on the source code). For example, I cannot see the 3 images and 3 columns of text on this page : http://francais-equateur.com/index.php/temoignages/

    My WordPress. is up to date. My theme is ENFOLD. I tested the pages on Chrome, Safari and Firefox and the issue is the same.

    I tried several things but nothing worked.

    Does anyone have a clue of what’s happening ?

    Thank you !

Viewing 7 replies - 1 through 7 (of 7 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    You’re using a commercial theme, so please talk to your theme’s vendors for support: http://www.kriesi.at .

    The issue comes from your theme’s stylesheet:

    .avia_transform .avia_animated_image, .avia_transform.avia_desktop .av-animated-generic {
        opacity: 0;
    }
    Thread Starter celinemaquet

    (@celinemaquet)

    Thank you for your answer. Do you think I can manage the issue on my own or do I need to wait that they fix it ?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Unless you added that style, it was in there for a reason. Taking it out may fix your current issue, but you’ll never know the underlying cause of the problem.

    Thread Starter celinemaquet

    (@celinemaquet)

    Yes, I agree. (and no, I never added or modified style sheets)

    But it’s really weird because it was working some days ago and then my web-hosting provider (hostgator) closed my website and now that it’s back online I have these issues…

    Do you think it could be related to hostgator ?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I don’t think it’s related to hostgator, maybe the process of closing down and reopening your website somehow disabled a theme setting and caused the issue.

    Thread Starter celinemaquet

    (@celinemaquet)

    Ok, I’ll try to contact them. Thank you again.

    Thread Starter celinemaquet

    (@celinemaquet)

Viewing 7 replies - 1 through 7 (of 7 total)

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